Shipping & Returns

• Orders ship within 7–10 business days.
• The buyer pays shipping.
• If local, Lu will deliver or meet somewhere.
• Orders ship internationally; international laws and fees apply.
• Large canvases are shipped rolled unless discussed otherwise.
• Shipping insurance is an optional add-on at the buyer’s cost, declared at the full sale price. Note: FedEx has a $1,000 declared-value cap.

Returns: as a rule, no returns, for originals and merch. Special cases are at Lu’s discretion.

Damage in shipping: to be covered for damage in shipping, buyers must buy an insurance policy or pay to have insurance added to the shipping purchase. No damage-reporting time window has been decided.